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Last Five Entries
Veteran's Day and an Etiquette Question
2002-11-01 - 10:44 a.m.
My Bosses are Weasels
**WARNING if profanity offends you.. you might want to skip this....**.
Today was the day for the promotion announcement, and I'm not just upset, I'm highly pissed. After six months of working my ass off, I wasn't on the list. To quote weasel #1 "It was a hard decision and we really only had one slot for promotion, but we worked on it and we got two slots, you were one of the other two people that were up for consideration." I about blew a major gasket and came the closest I ever have to killing a weasel in broad daylight without benefit of an F150.
Basically, he told me I had all of the qualities they were looking for in a Claims Specialist II, and there really wasn't anything that was a detractor, the job that I do isn't "as difficult" as thier jobs are.
Okay... now waitadoggone minute. I answer the phones, helping godknows who with god knows what question while at the same time answering questions from my co-workers on everything from form processing to medical definitions to just about everything else, and while I'm doing the first two things, I'm also reviewing claims to determine completeness. I do all of this on a daily basis. I was the entire call center for a full month BY MYSELF when it first came to Richmond. That was before any of us really knew anything about the agreement. I spent a month winging it. I feel like I gave birth to the damn thing. I made a FAQ about the call center questions so they could train other people after me. Before that, I was the person making all the call backs for voice mail messages left at the phone number in CLEVELAND. I spent weeks as a wandering nomad so others could use my desk (it has a phone) because they wanted me to work on Green Form reviews. I moved from day to day (sometimes hour to hour) to review claims and do whatever was needed, sometimes before they even knew it was needed.
I developed the forms we use for those reviews myself. The one we use for the more complex claims was one I developed. They liked it so much, it's what we send to the claimants to tell them what we need to make their claim complete.
Within a month of being here, I tested in the top 4 out of about 70 people in database search ability. I did so well that I was asked to help teach my co-workers.
And for all of this... I get... nothing....okay.. I get to continue to receive a paycheck... whoopy-freaking-do. I could still get a paycheck if I came in from day to day and did what I was supposed to do and follow the letter of my employment contract. But no... I am a team player. I don't say no, I say yes. I make things happen.. and the two people who DID get promoted in my group aren't. When the call center came, they sat there and said they WEREN'T going to answer the phones. So they didn't. To quote my boss "that certainly was a detractor for the two of them". And they got a DAMNED PROMOTION. For the first time in 20 years of working, I got passed over for a review. For the first time in 20 years, I got what amounts to a bad review (in the fact that while it was positive, I didn't get promoted). For the first time in 20 years, I feel discriminated against (yes, they're black). When you match the three of us side by side, I'm not going to say I completely outshine them by a mile. I don't doubt that the decision was close. But I find it hard to believe that while they can sit there and make pronouncements about what they will and won't do, and I'm working my ass off, they get promoted. The difference here my friends, is skin color. This is the first time I honestly feel I've been passed over because of the color of my skin.
I have no method of redress, there is no appeal process... and according to the Weasel, he will see what he can do on the next round of promotions (maybe in January). My response to him "well, we'll see I may not be around here by then."
If Mr. Weasel could have pointed to something and said "here is what you need to work on" I could accept this and then focus on working on that while continuing to do the good job I do. He actually told me that I AM the call center. But he couldn't. Not one thing. Period.
I'm furious, pissed, unhappy, disappointed and oh yeah, my socks don't match. I deserve that promotion. Anyone who knows me knows how supercritical I am of myself. I am usually the first person to say I need to work on stuff... but this isn't one of those times. feel robbed and cheated and slapped in the face. I feel like they took my hard work and efforts and I got shafted.
I want to just get up and walk out of here and never look back.. but I have a house, so I can't. As much as this sucks, I have to be an adult. I've made my complaint, now I just have to deal.
Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr I really hate dealing.... anyone know what Weasels boiled in oil tastes like?
Please don't forget to answer my survey... it's research for a small business idea... all comments appreciated, no reasonable offer refused!!! It won't take five minutes, I PROMISE!
